Small Busines Blog - Real World Examples — storytelling

ProfitCenterCoach.com – Day2

June 05, 2018 • Blog content • busy day at work • Content • Customers • marketing • My Story • Real world • recretainment • small business owner advice • stories are powerful • storytelling • Two Minute Commute

“People are hungry for stories. It’s part of our very being” Studs Terkel Oh my… what a long day at the marina! There was a “big” party on our lake… That meant I made four calls to 911 and two actual visits from the police to our marina. (And it’s a Tuesday! UGHHHH) I’d […]

Ask Better Questions

April 08, 2017 • angry customer • audio blog • better questions • customer service • Customers • marketing • ProfitCenterCoachShow • Real world • small business idea • small business marketing • storytelling • Success tips • tips for small business

Did you fall? Clearly the person is on the ground… What happens when you start to ask better questions? Earlier this week I had the opportunity to listen to a customer on the phone with his credit card company. He spent over 10 minutes, calm as can be, until the problem was resolved. When he […]